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Maintenance Support and Management Services

Maintenance, Support & Management

Our extensive range of services includes web-based, telephone and on-site support, to keep your document environment up and running. We can also supply permanent on-site personnel to protect mission-critical applications. Whatever services you need, we can help ensure maximum productivity at all times. 

Maintenance, Support & Management Services Brochure

Maintenance Services

Maintaining our products in optimum condition

Support Services

Helpdesk, remote and on-site support services

Management Services

Allowing you to concentrate on core business activities

Maintenance Services

Our Maintenance Services are designed to ensure that our products and software solutions are maintained in optimum condition for maximum up-time and enhanced productivity. These services include: + On-site Repairs + Bug Fixing + System Wide Health Checks + Product Swap Out Services + Extended Warranty Services

Management Services

We also offer a range of Managed Services designed to augment your Total Document Solution, allowing you to concentrate on your core business activities: + Facilities Management Services + Continuance Planning Services + Asset Management Services + Fleet Management Services

Support Services

A full range of Support Services is available to suit your individual business requirements, with the assurance that when problems arise they are resolved quickly with minimum impact to your business. This keeps your document solution functioning fluently and efficiently ensuring maximum productivity across your organisation. These services include: + Helpdesk Support Services + Remote Support Services + On-site Support Services